Authentication vs. Authorization
The words may sound alike, but they have two totally different meaning in the language of IT
Customize vs. Configure?
There's a world of difference between configuring and customizing a system. It is always best to know what you're asking for, and what is needed.
Dataseti can patch your endpoints, not just your insecurities!
In IT, when we think of patching, we think of the literal holes found in our software, with the intent to prevent attacks, including mistakes.
Things Consultants HATE – Conference Call Edition
This week we'll dive into one of the things consultants despise most when connecting with clients, crappy conference room phones.
Ensuring Your Service Desk Provides a Great Experience!
Do you want to know a trick for how you can have your Service Desk deliver a great experience to its customers? It's quite simple, deliver a great experience to your Service Desk.
Sometimes You Just Need to Stop & Think
Most of the time, everything is rush rush rush, hurry up and go. Sometimes, we are so caught up in hurrying up, that we never realize that it may actually wind up taking less time/stress if we took a few seconds to just stop and think.
Wasting Time in the Big League…
When you're playing to win, when money is on the line, how much time do you have to waste?
The Last Person I’d Call…
Perhaps, what is meant as a derogatory comment should be looked at as the ultimate compliment.
ITSM Customization Calamity!
Will your service desk platform break if you upgrade? Not with Ivanti Service Manager!
Houston Roundup has been canceled due to weather!
Texas weather... You know what they say, "if you don't like the weather, just wait a minute!"
I want to see YOU at the Ivanti Houston Roundup
Come and enjoy the day off with us at Ivanti's Houston Roundup on September 19!
Remembering Dag
Dag Hammarskjöld, second Secretary-General of the United Nations, spoke a simple truth. It is worth revisiting it now.