Are you taking UX seriously when serving customers?
Listen up Zendesk party people! Here's some tips on how you can make Zendesk Views work for you!
Looking for some great apps to make Zendesk ticketing that much better? If so, check out what our consultants are recommending!
Whether or not you're a Zendesk owner, Zendesk Messaging is one of the best options to connect with your customers from different channels. If you have Zendesk and haven't made the free change to Messaging, read on!
Got too many tickets in a pending status, waiting to hear back from your customer? Zendesk's powerful out of the box automations keep those numbers to a virtual zero, ultimately improving your numbers, and customer service.
After years of thought and design, Dataseti has created a scalable platform to help you track your assets and sleep better at night! See what it's all about!
Want more out of your Zendesk Support Suite? We have a few tips that can get you going in the best direction. Want even more? Give us a shout!
What's the best way to curb data duplication?
How is your Customer Success game, and how are your vendors helping you achieve higher levels of customer service?
As humans we need to sun not only to exist, but to thrive. We use it to grow food, but we also use sunshine to alter existing ways of thinking, mainly energy generation. That is exactly what Zendesk is doing with Sunshine Conversations, altering the ways we previously handled customer experience.
If you are using a CRM for sales, both you and your manager need full visibility over not only your current customers, but also prospects. As the saying goes "Knowledge is power" and not being able to properly show what you know about an opportunity can only hurt you in the long run. So how can we change that?