UX, often misunderstood, but vital to user adoption and customer satisfaction
Are you taking UX seriously when serving customers?
Reports in Zendesk Come to Life in Live Dashboarding!
Zendesk users love how sexy and intuitive its interface is, and the ability to rely on amazing live reporting is yet another reason to love Zendesk.
Set up Zendesk’s Help Center to support multiple brands in 5 easy steps.
Curious about what it takes to set up Zendesk to support multiple brands? Here are 5 easy steps!
2023 Texas IT Professional Pickleball Tournament
Come join Dataseti and Freshworks for a night of food, open bar, and a pickleball tournament where the prizes will knock your socks off!
Check out these cool new Zendesk Apps!
Looking for some great apps to make Zendesk ticketing that much better? If so, check out what our consultants are recommending!
Three Overlooked Things When Using Ivanti Service Manager (Knowledge Edition)
Knowing that you have great service desk software doesn't always mean you're using it the right way. Here's a few things when it comes to knowledge management we easily spot that can help you increase your customer service!
Make the change from Live Chat to Messaging with Zendesk Messaging
Whether or not you're a Zendesk owner, Zendesk Messaging is one of the best options to connect with your customers from different channels. If you have Zendesk and haven't made the free change to Messaging, read on!
Are you getting the most out of Zendesk?
Want more out of your Zendesk Support Suite? We have a few tips that can get you going in the best direction. Want even more? Give us a shout!
Loving Your Customer Is Most Important
Jesse Cole, the owner of the Savannah Bananas, has the right idea. How does your consulting partner treat you?
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