Dataseti is pleased to announce a new partnership with Freshworks Inc, to help complement it's portfolio of IT Service Management products and services. What is your top priority in achieving world-class service?
Whether or not you're a Zendesk owner, Zendesk Messaging is one of the best options to connect with your customers from different channels. If you have Zendesk and haven't made the free change to Messaging, read on!
Got too many tickets in a pending status, waiting to hear back from your customer? Zendesk's powerful out of the box automations keep those numbers to a virtual zero, ultimately improving your numbers, and customer service.