Why do organizations leave JIRA? (Part. 1)
Is your Service Management platform the right fit for your IT? Let's take a look at why organizations regret migrating to platforms with pretty outer shells and no ability to scale with their IT maturity.
Three Overlooked Things When Using Ivanti Service Manager (Change Edition)
Looking to improve your Change Management practice? We can help regardless of what you use, however those with Ivanti Service Manager can benefit the most from this great article!
PIRs are the real MVPs of Change Management
Properly using PIRs can help you measure the success of your changes, see the discrepancies between the expected and actual outcome, as well as serve as a repository of all lessons learned to help improve your Change Implementation processes. After all, we always want to improve right?
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