Reports are great for looking back at performance, forecasting future performance, but they are static. How can you fix a problem from the past today? Wouldn’t it be better to see it real time and tackle it right then and there vs. a day or two later? Dashboards are dynamic and they can provide context of what you’re doing, vs what you should be doing.Ivanti Service Manager has a great dashboarding workspace built right in, and the cherry on top is that it automatically refreshes in real time.
Understanding your metrics better and monitoring them real time will be the key to being successful in managing performance.
Don’t let dashboarding overwhelm you, reach out to us at Dataseti to help you set them up and share best practices!
-Krystina Hodge, Consultant | Project Manager