IT service management solutions provide for a configuration management database
(CMDB). Knowing how to apply this
functionality to an asset management process can help better an IT
organization’s financial bottom line, and at the same time improve the overall support
A properly implemented
CMDB system integrates with ITAM, yet it does not replace an asset management system. Configuration management deals with the cataloguing
and administration of a service/configuration item (CI) from a support/operational
perspective, whereas ITAM addresses the financial framework (warranty, cost, ownership,
etc.). Both work in unison and ideally utilized
Ivanti’s IT Asset Management solution
can provide the automation to increase asset control, reduce costs, and make
for a more efficient service desk workflow.
Please reach out today to schedule a free
consultation with a Dataseti implementation specialist.
-Justin Webster, Sales Engineer | Consultant