The pundits are wrong. ITSM is growing!

EMA’s
newest report on IT service management debunks the theory that ITSM teams are
shrinking. In fact, several years worth of research suggests the opposite —
that ITSM’s value to the enterprise is destined to grow worldwide in both size
and impact.

  • Becoming a hub of innovation
  • Unifying IT across its many silos
  • Promoting IT operational efficiencies
  • Consolidating insights critical for IT-to-business
    planning
  • Does your ITSM operation fit the picture?

    To get the full report and learn what ITSM teams have done worldwide to

    increase their importance and validate their growth, click here.

    -Dan Davis, Manager of Sales and Customer Service

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