Check out this awesome article by Thomas Davenport & David Brian!
- "Companies need a good understanding of both their existing business processes and the new processes they want RPA to enable before implementing the technology"
If you're an ITIL compliant shop, did you know that Continuous Improvement (CSI/CIP) is part of the process? Read our article to find out why!
Whatcha gonna do when the coolest software company sends you a box of swag that includes a wall sign made of pure gold??? @GoIvanti! @Ivanti #ITSM #BeatServiceNow
HEAT Classic has been around for decades, and it may be time for you to upgrade. So how does FREE sound to you?
It's interesting to me why people would spend more money (mostly for shipping) at Amazon if Walmart/Target, et al have the same item. Which, begs the statement, "there are two kinds of people in this world.."
How can IT Service Management become a hub of innovation if many in the industry view it as a reactive area in decline?
Did you know that Xtraction is free if you own Ivanti Service Manager? Call us today and we can have it installed in just a few hours!