We’ll Make It Fit!
In this high-tech world, sometimes you need to put down the sledge hammer and pick up a small bottle of finesse...
I Will Be Of Service
Favors and fealty play just as much a role in a consultant's life as in John Wick's. Just be sure that you're ready to cash that check when it comes due...
Improving the Customer Experience
Customer experience is integral to the success of any product, service, or outcome.
When Little Words Matter
It pays to think carefully about wording when you document systems. It is too easy to give the opposite impression if you use the wrong word.
Room to Grow with Your Son
Spending an evening with your son is great and all, but have you ever dedicated a whole week to him, one on one?
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