OpinionsWe’ll Make It Fit! In this high-tech world, sometimes you need to put down the sledge hammer and pick up a small bottle of finesse...
OpinionsI Will Be Of Service Favors and fealty play just as much a role in a consultant's life as in John Wick's. Just be sure that you're ready to cash that check when it comes due...
Tips & TricksImproving the Customer Experience Customer experience is integral to the success of any product, service, or outcome.
OpinionsWhen Little Words Matter It pays to think carefully about wording when you document systems. It is too easy to give the opposite impression if you use the wrong word.
OpinionsRoom to Grow with Your Son Spending an evening with your son is great and all, but have you ever dedicated a whole week to him, one on one?
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