In Part 1 we discussed Incident and Knowledge. Let's see how Service Request and Change Management can really help to start 2019 off right using Ivanti Service Manager.
The New Year is underway. What better way to start it off right than with a streamlined ticketing system?
Growing older (and wiser) happens to organizations, too. Make sure that you incorporate this wisdom into your core policy documents so that you're not held back by yesterday's beliefs.
We've all been here before, the requirements for a project get bigger while the time and budget remain the same. Let's explore ways to prevent scope creep so that we don't have to find ourselves buried under a mountain of scope creep.
You're focusing on the wrong thing!
We've all been there, work is getting done but it seems like no one really knows whats going on and everyone is on a different page. Chances are, your project did not start with a Kickoff Meeting.
Tired of working out of an email inbox? Sick of trying to track down and manage email conversations? Have no fear, email Listeners are here to save the day!